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Agreement
These Terms of Service govern your use of [website URL] and the exterior cleaning services provided by [Business Name] (“we”, “us”). By using the website or booking a service, you agree to these terms.
Quotes & estimates
Submitting a quote request does not guarantee an appointment. Quotes are based on the information you provide and, where needed, an on-site or photo assessment. Final pricing may change if the property size, condition or access differs from what was described, and will be confirmed before work begins.
Scheduling & weather
We will confirm your service date and arrival window by phone or email. Outdoor work depends on the weather; we may reschedule for rain, freezing temperatures, high winds or other safety concerns and will contact you as early as possible.
Property access & preparation
Please provide access to the areas being cleaned and to an outdoor water source and power outlet if needed. Close windows and doors, move vehicles, furniture, decorations and fragile items away from work areas, and keep pets and children indoors during service.
Payment
Payment is due when the service is complete unless otherwise agreed. [Deposits: describe any deposit required for large or commercial jobs.] [List accepted payment methods.]
Cancellations & rescheduling
Please give at least [24/48] hours’ notice to cancel or reschedule. Late cancellations or missed appointments may incur a fee of [amount].
Property condition
We inspect surfaces before work begins. We are not responsible for pre-existing damage or wear — including loose or damaged siding, shingles or gutters, failing paint or sealant, oxidation, cracked concrete, rotted wood, or faulty seals on windows and doors. Some stains (such as rust, oil, paint or deep organic staining) may not be fully removable; we will set expectations before starting.
Plants & surroundings
We take care to protect landscaping, including pre-wetting and rinsing plants where cleaning solutions are used. We are not responsible for plants already in poor health or for items left in work areas.
Satisfaction
If you are not satisfied with any part of the service, let us know within [48 hours] and we will review it and, where appropriate, correct the issue at no additional cost.
Limitation of liability
To the extent permitted by law, our liability for any claim related to our services is limited to the amount paid for the service in question. We are not liable for indirect or consequential damages.
Website use
Website content, including text, images and branding, belongs to [Business Name] or its licensors and may not be copied without permission. The website is provided “as is” and may change without notice.
Governing law & changes
These terms are governed by the laws of [State/Country]. We may update these terms from time to time; the “Last updated” date shows the latest version.
Contact us
[Business Name] · [Street Address, City, State ZIP] · [phone] · [email]